Privacy Policy

6. Google User Data

You can connect a Google account to Owlbound and choose which access to grant. This section explains what Owlbound does with the data it receives from Google APIs.

Google Calendar

• Owlbound reads the list of your calendars and the events from 12 hours ago to 14 days ahead: their times, title, attendees and their responses, and the video meeting link. We use them to show your free times on your Owlbound booking page, to list your upcoming meetings in Owlbound and to prepare a brief before each meeting.
• When someone books a meeting with you through Owlbound Scheduling, Owlbound creates the event on your calendar with a Google Meet link and invites the guest. Owlbound updates or cancels that event when the booking is rescheduled or cancelled. Owlbound does not change any other event.
• Your calendar events are visible to you only, not to your teammates.

Gmail

• Owlbound sends emails from your Gmail account only when you send them or when a sequence you set up sends them.
• Owlbound reads new messages in your mailbox to find replies to the emails sent through Owlbound and to your contacts. For each message it first reads only its labels and headers (sender, recipients, subject, date and threading headers), not its content. It keeps the full message only if it is in a conversation started by an email sent through Owlbound, or if it was exchanged with a person saved as a contact in your Owlbound workspace. Every other message is discarded and never stored. Owlbound never stores your drafts, trash or chat messages, and only stores spam or messages from the Promotions, Social and Forums tabs when they belong to a conversation started by an email sent through Owlbound.
• The emails Owlbound keeps appear in the Owlbound inbox and on the contact's history, where you and, depending on your workspace settings, your workspace's owners and admins can see them. When a contact replies, Owlbound stops or updates the sequence they are in.
• Owlbound does not label, archive, delete or change any message in your mailbox.

AI processing

To classify a reply to an Owlbound email (for example "interested", "not now" or "out of office") and to read a return date from it, Owlbound sends the text of that reply to AI service providers acting as our processors. They process it only to return the result to Owlbound, and they may not use it to train or improve their models. Calendar data and other Gmail messages are not sent to them.

Limited Use

Owlbound's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular, we use Google user data only to provide or improve the features described above. We do not sell it. We do not use it for advertising, for credit decisions or to train generalized artificial intelligence or machine learning models. We transfer it to third parties only as needed to provide these features (such as the AI processing above), to comply with the law, or as part of a merger or acquisition with your notice. No person at Owlbound reads it unless you ask us to for support, or it is needed for security or to comply with the law.

Security, retention and deletion

Google access tokens are encrypted before they are stored and are used only by our servers. Calendar events outside the synced window are deleted as they expire. You can disconnect your Google Calendar or Gmail at any time in Owlbound (Settings, Integrations) or remove Owlbound's access from your Google Account permissions page. When you disconnect in Owlbound, we revoke our access at Google, delete the stored tokens and delete the synced calendar events or Gmail messages and conversations. If you remove access from your Google Account instead, Owlbound stops syncing at once, and the synced data is deleted when you remove the account in Owlbound or ask us at privacy@owlbound.ai.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@owlbound.ai